If you think this has happened to you, get in touch. Skip to main content. Cookies on O2 We use cookies to help you get the best experience from our site and show you more relevant products. Ready to check out? Was this information helpful? Yes No Thank you for sending your feedback. Can't find what you're looking for? Need help with your device? Take a look at our useful self-help guide. Go to help. In both instances, you'll need to provide the police with all the relevant information including:.
To stop the calls you may wish to change your mobile number — contact us and we'll help you with this. If the phone numbers are being withheld, the police may advise you to contact us and we'll arrange to trace the calls. This information can then be sent to the police and only the police to assist your case. As well as speaking to our Malicious Calls team over the phone, you can also email malicious telefonica. Silent calls can often be mistaken for nuisance or malicious calls, but can sometimes be from large call centres.
If you're not sure about any techy terms, check out our jargon buster. Skip to main content. Cookies on O2 We use cookies to help you get the best experience from our site and show you more relevant products.
Ready to check out? Nuisance calls and texts Help and support. Register your mobile number for free by texting TPS and your email address to We'll check through everything and let the regulator know the details. Malicious calls and texts We know that receiving malicious calls and texts can be extremely distressing. In both instances, you'll need to provide the police with all the relevant information including: the numbers that have contacted you what was said or sent dates and times of calls and texts if you know the people doing this.
The police can then decide what course of action to take against the offender s. We're not able to block calls for you. However, some phones can do this, so check your handbook. We'll then be in touch as soon as we can. Was this information helpful? Yes No Thank you for sending your feedback.
Can't find what you're looking for? If it's been lost, just let us know within 24 hours. If you're making an insurance claim, we'll transfer you directly to O2 Insure, who will process your claim. You'll also need at least one of the following:. Once you have this info, you can get in touch straight away using Live Chat, or on the numbers above. Give us a call on from an O2 mobile, or from a landline which is charged at the standard UK rate.
If you're not sure about any techy terms, check out our jargon buster. Skip to main content. Cookies on O2 We use cookies to help you get the best experience from our site and show you more relevant products. Ready to check out? Lost or stolen device Help and support. Lost or stolen device If your device has been lost or stolen, we're available 24 hours a day to help. If you have phone insurance, we'll also help you make a claim and replace your mobile.
Making a claim If you're making an insurance claim, we'll transfer you directly to O2 Insure, who will process your claim.
0コメント